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BolPoints Detail
BolPoints Detail
Travel Details
Travel Details
Campaigns
Campaigns
Membership Details
Membership Details
What is BolBol?
What is BolBol?

For inquiries and questions related to BolBol, you can call our toll-free call center att 0 (850) 399 17 016

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Member of Pegasus BolBol since .

Available BolPuan
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BolPuan to Expire
BolPuan

To not miss the advantage of flying with Pegasus BolBol, you must use your BolPoints before they expire.

For inquiries and questions related to BolBol, you can call our toll-free call center att 0 (850) 399 17 016

Write To Us List

Write To Us List

Query Request

If you have a previous request, you can query it here.

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Cabin baggage Cabin baggage

Do I have to pay extra for my cabin baggage?

Do I have to pay extra for my cabin baggage? Do I have to pay extra for my cabin baggage?
On domestic flights, only 1 piece of cabin baggage with a maximum size of 55x40x20 cm and weighing 8 kg can be brought on board. On international and Cyprus flights, all guests are entitled to 1 under-seat bag with a maximum size of 40x30x15 cm and a maximum weight of 3 kg. If you choose a flight package that includes cabin baggage allowance or purchase cabin baggage allowance, you can bring 1 piece of cabin baggage with a maximum size of 55x40x20 cm and a weight of 8 kg on board. Guests who do not have cabin baggage allowance on international and Cyprus flights can purchase only 1 cabin baggage allowance via Pegasus Website, Mobile application during ticketing, call center after ticketing, Express baggage and check-in counter if there is a cabin baggage limit on the selected flight. In case of bringing more than the size limit or additional pieces to the flight gate, an extra fee will be charged for each piece during boarding.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

How can I buy cabin baggage allowance?

How can I buy cabin baggage allowance? How can I buy cabin baggage allowance?
On domestic flights, you can bring only 1 piece of cabin baggage with a maximum size of 55x40x20 cm on board. We do not sell additional cabin baggage on domestic flights. On international and Cyprus flights, our guests who purchase "saver, saver plus and comfort flex" packages are entitled to 1 piece of cabin baggage with a maximum size of 55x40x20 cm and weighing 8kg. We do not sell additional cabin baggage for these packages. Our guests who purchase light flight package on international and Cyprus flights do not have cabin baggage allowance. If there is a cabin baggage limit on the selected flight, these guests can purchase only 1 cabin baggage allowance via Pegasus Website, Mobile application during ticketing and call center, Express baggage and check-in counter after ticketing. In case additional pieces are brought to the flight gate above the size limit or additional pieces, an extra fee will be charged for each piece during boarding.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

What is cabin baggage?

What is cabin baggage? What is cabin baggage?
Cabin baggage is baggage that is stowed in the overhead compartments on the aircraft. The dimensions of the piece of baggage must not exceed 55x40x20 cm and its weight must not exceed 8 kg. On domestic flights, all passengers are entitled to 1 piece of cabin baggage. On international flights and flights to and from Cyprus, no cabin baggage is allowed as part of the Light Package. Other packages entitle you to 1 piece of cabin baggage. If additional pieces of baggage or baggage exceeding the size/weight restrictions are brought to the boarding gate, an additional fee will be charged for each piece of baggage upon boarding.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

What is meant by bag that can fit under the seat?

What is meant by bag that can fit under the seat? What is meant by bag that can fit under the seat?
Baggage that can be stowed under the seat is only permitted on international flights and flights to and from Cyprus. The dimensions of the piece of baggage must not exceed 40x30x15 cm and its weight must not exceed 3 kg. The piece of baggage that can be stowed under the seat should be placed under the seat in front of the passenger on the aircraft. If additional pieces of baggage or baggage exceeding the size/weight restrictions are brought to the boarding gate, an additional fee will be charged for each piece of baggage upon boarding.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

What is the cabin baggage allowance?

What is the cabin baggage allowance? What is the cabin baggage allowance?
On domestic flights, all our guests are entitled to 1 piece of cabin baggage with a maximum size of 55x40x20 cm. Cabin baggage should be placed in the overhead lockers. On international and Cyprus flights, all guests are entitled to 1 under-seat bag with a maximum size of 40x30x15 cm and a maximum weight of 3 kg. The under-seat bag can only be placed under the seat. On international and Cyprus flights, there is no cabin baggage allowance in the Light package. Upper packages are entitled to 1 piece of cabin baggage with a maximum size of 55x40x20 cm and a maximum weight of 8 kg. You can check your cabin baggage allowance on the pegasusmobile application, www.flypgs.com and your boarding pass before the flight. In case additional pieces are brought to the flight gate above the size limit or additional pieces, an extra fee will be charged for each piece during boarding.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.
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