The Pegasus call centre is with you whenever you need it, 24 hours a day, 7 days a week. Wherever you are in the world, you can easily take care of any ticket-related transactions by contacting our call centre. The numbers for reaching our Ticket Line from Türkiye or abroad are below:
If you are after a faster result, every transaction processed by our call centre can also be completed online at www.flypgs.com. By entering your Reservation Code (PNR) and surname in the ‘My Ticket Transactions’ section of the website, you can easily make changes or cancellations, add/buy services for purchased tickets, as well as update your contact details without any need to telephone the call centre. Additionally, you will be entitled to a discount of 50 Turkish lira on any tickets purchased via our website.
*To allow us to provide appropriate assistance to those who require wheelchairs due to health reasons, the request for wheelchair assistance must be communicated to Pegasus during the booking of the Ticket and in any event until 48 hours before the Schedule Flight departure time through our free of charge line at 0850 250 67 02 for calls from Turkey and our free of charge line at +90 850 250 67 77 for calls from other countries.
**From landlines single rate of 0,10 €/min. (+VAT) throughout Italy From mobiles rates vary depending on network operatör. Our service time is between 09:00am -13:00 and 14:00-18:00 without weekend.
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