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Change ticket
How can I change a ticket I have already bought?
Customers who bought their ticket from flypgs.com can easily access their flight details and make changes on the website by entering their reservation number (PNR) and surname in the Manage My Booking section on the home page of the website. Customers who bought their tickets from the call centre or an agent need to contact our call centre on 0888 228 12 12 in order to make any changes. For rules on changing your ticket, we recommend you read the section entitled 'Reservation Changes and Ticket Cancellation' in the general rules section.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.
Ticket Cancellation
How do I cancel a ticket I have bought?
Customers who bought their ticket from flypgs.com can access their flight details on the website by entering their reservation number (PNR) and surname in the 'Manage My Booking' section on the home page and cancel some or all of their flights. For details of our cancellation rules, we recommend you see our General Rules section. You can also call our call centre on 0888 228 12 12 for assistance.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.
Edit contact and passenger details
Can I change my contact details when I buy my ticket?
Passengers who buy their tickets from flypgs.com or our mobile app, can make changes at flypgs.com by selecting the 'Change contact details' option listed under Manage My Booking or by calling our call centre on 0 888 228 12 12.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.Can I change the passenger details I gave when buying my ticket?
Names on tickets cannot be changed and they cannot be transferred to another person.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.
Cancellation/Change Rules
How can I change a ticket I have already bought?
Customers who bought their ticket from flypgs.com can easily access their flight details and make changes on the website by entering their reservation number (PNR) and surname in the Manage My Booking section on the home page of the website. Customers who bought their tickets from the call centre or an agent need to contact our call centre on 0888 228 12 12 in order to make any changes. For rules on changing your ticket, we recommend you read the section entitled 'Reservation Changes and Ticket Cancellation' in the general rules section.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.How do I cancel a ticket I have bought?
Customers who bought their ticket from flypgs.com can access their flight details on the website by entering their reservation number (PNR) and surname in the 'Manage My Booking' section on the home page and cancel some or all of their flights. For details of our cancellation rules, we recommend you see our General Rules section. You can also call our call centre on 0888 228 12 12 for assistance.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.
