Write To Us List
If you have a previous request, you can query it here.
Query RequestKiosk Facilities
Which airports have self-service kiosks?
Passengers without baggage can use self-service check-in kiosks at: Adana, Ankara, Antalya, Bodrum, Dalaman, Istanbul - Atatürk, Istanbul- Sabiha Gökçen, Izmir, Konya and Lefkoşa-Ercan airports. This service will soon be extended to passengers for all our flight destinations.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.Technical Problems
How do I check in at a kiosk?
The system works entirely by touchscreen operation. You can select your destination from the options on the screen, quickly complete the check-in procedure, take your boarding card and go straight to the boarding gate. Passengers with luggage to check can get their boarding card and then drop off their bags at the Online Check-in counters, without waiting in a queue, before continuing on to security control. The counters in block C at Sabiha Gökçen Airport are reserves for passengers who have checked in online.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.What is self-service (kiosk) check-in?
Self-service check-in kiosks are situated in the airport and enable passengers without baggage to complete their boarding procedures without waiting in the queue.
If your problem was not resolved, would you like to write to us?
Yes We are glad your problem has been resolved.