Write To Us List

If you have a previous request, you can query it here.

If you want to change your password, go to the Pegasus BolBol page on flypgs.com or the Pegasus mobile app and change your password in the “Account Security” section in accordance with the password rules. If you have forgotten your password, go to the Pegasus BolBol page on flypgs.com or the Pegasus mobile app and request a new password by using the "Forgot Password" option on the login screen.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

Persons over the age of 18 can become members and start earning and using BolPoints by by filling out the membership form on flypgs.com, under the Pegasus BolBol pages on our mobile website or on the mobile app.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

You can update your name, surname, mobile phone number and email details once a year by logging into the Pegasus BolBol members’ area.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

Membership accounts found to be registered to the same member can be merged. If certain details are the same on different membership accounts, they will be identified by the system and automatically merged. You can also make a request to merge accounts belonging to the same person by contacting our call centre or writing to us. If there are any BolPoints in either of the accounts they will be merged and appear in the new account.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

To cancel your Pegasus BolBol membership, log in as a member and click on "End my BolBol Membership", which you will find in the "Membership Settings" section. Alternatively, you can send your cancellation request either via the "Contact Us" page or by contacting our call centre.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

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